Case Study

Background

We received a call from a home owner who was having problems with the septic tank at the property. They had only lived in the property for three years and had never experienced any problems prior to this issue.

Identifying the problem

Our on-site investigations team quickly found that a T piece of the dip pipe had broken off and this is likely to have happened during the regular emptying of the tank. The septic tank itself was not damaged therefore we were able to carry out a repair to the tank rather than full replacement.

Work undertaken

  • Removal and replacement of damaged dip pipe to the tank

The outcome

The issue was resolved quickly in a single visit by our engineers.

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